Living Here

Why should I try to reduce my water usage?
Water is our most precious resource. Doing everything in our power to prevent water waste helps to conserve this vital resource while saving money.
Two main sources of water waste are leaks and the over-watering of lawns and gardens. For many properties, the first suspicion of a leak occurs when high water consumption is noticed on the water bill. Always check your water bill for abnormal consumption.
Why is my water usage estimated?
Very few accounts will show an estimated read. If your bill shows an estimate, please call the Utilities Department at 403.335.3391 ext. 1106.
How does the computer estimate my usage?
Should your bill show an estimated read, the bill is calculated on your average use in the last 24 months.
Should I check for leaks?
Yes. Left long enough, even a slow undetected drip or silent leak can cost you hundreds of dollars a year. Make it a habit to check your home for leaks on a regular basis.
High volume water leaks often come from toilets. They are hard to detect and are usually caused by worn or misaligned parts.
A toilet that continues to run after flushing could be wasting 20-40 liters per hour - that's 175,000 to 350,000 liters (175 to 350 cubic meters) per year, enough water to fill a swimming pool. Leaks can cost you up to several hundred dollars per year!
How do I check for leaks?
All water meters, regardless of type, have gauges on them that show if your meter is registering water usage. In the case above, it’s the placeholder to the right of the decimal. Here are two simple checks you can do:
Checking for a Toilet Leak
Step 1 - Carefully remove the toilet tank lid. Place a dye tablet or some food coloring in the tank.
Step 2 - After 15 minutes, check the water in your toilet bowl. If the water is coloured, you've got a leak. Toilet repairs may require the assistance of a plumber.
To check for leaks elsewhere such as pipes
Step 1 - Turn off all water faucets, dishwashers, washing machines, and anything else that may use water.
Step 2 - After all faucets are turned off, newer meters have Leak Detectors that measure water usage in tiny increments. If your Leak Detector arrow is moving, you may have an undetected leak in your house.
A leaking service line or pipe in your home can add up to a significant amount of water waste. A small hole in a pipe has known to waste a substantial amount of water in a two-month period.
Continual leaking from this size hole could cost you from several hundred dollars to thousands of dollars depending on the diameter of the pipe. A dripping faucet or fixture can waste over 11 liters a day ... a total of 4015 liters a year.
What are the biggest water-wasters?
The average Canadian uses 326 liters of water per day; this amount increases to 440 liters per day during the summer months.
Undetected leaks of all kinds can easily double your water bill or much worse in 30 days. In an average household, 30% of water is used for toilet flushing, 35% is used for showers/baths, 20% for laundry, 10% for cooking and drinking, 5% for cleaning.
Toilets are notorious for hidden or silent leaks, because leaks are seldom noticed unless the toilet "runs” after each flush. Check your toilets for leaks regularly. Replace old, inefficient or leaky toilets with HET (High-Efficiency Toilets), Low-flush or Dual-flush toilets.
Outdoor Hoses. A thirsty garden uses a lot of water. The average garden hose has an output of 35 liters per minute. At this rate, running a hose or sprinkler for half-an-hour uses 1050 liters of water. Plus, if you accidentally leave your hose dribbling or dripping, you can waste an astounding amount of water.
Long Showers and high-flow faucets/showerheads. A 10-minute shower uses an average of 100 liters of water. Low-flow showerheads and faucets may reduce your usage in these areas by half.
How can I reduce my water usage?
It’s easy to find small ways around the house to reduce unnecessary water usage.
  •  Turn off the tap or reduce its flow when you are not actively using water to brush your teeth, wash your face or hands, or to rinse off soapy dishes. For a family, this small act will reduce your water usage by about 31 liters per day. 
  • Installing HET, low-flush or dual-flush toilets will reduce water use by up t o 63 litres per person per day.
  • Run your dishwasher and washing machine only when they are fully loaded, reducing usage by about 132 liters of water a week. 
  • Installing low-flow shower heads and having shorter showers will reduce this usage by up to 50 liters per 10-minute shower.
  • Get yourself a rain barrel or two to capture rainwater for use in the garden any type of barrel will work fine.
How can I use less water outside?
Most lawns receive far more water than they need for a healthy appearance. The key to watering lawns is to apply the water infrequently, yet thoroughly, creating a deep, well-rooted lawn that efficiently uses water stored in the soil.
A good rule of thumb is to apply 1-inch (2.5 cm) of water once a week, before 9:00 am, to avoid excessive evaporation. Set your sprinkler up so that you avoid watering patios, driveways, and sidewalks.

Where does our water come from?
The Town of Didsbury's water source is through the Mountain View Regional Water Services Commission. The regional water treatment plant west of Innisfail services over 25,000 people in the communities of Innisfail, Bowden, Olds, Didsbury, Carstairs, and Crossfield. 
The Town of Didsbury has a member of Council as it's representative on the Commission.
Mountain View Regional Water Services Commission
Anthony Henday Water Treatment Plant
Site 22, RR 1, Box 1
Innisfail, Alberta
How do I know my water is safe to drink?
Visit the Mountain View Regional Water Services Commission's website for more information on water quality and to view Public Notices/Water Quality Reports. 
What is the water total hardness in Didsbury? 
The range of total hardness is between 170 - 230 mg/L
Is fluoride added to the water in Didsbury? 
There is no added fluoride in the water. However, fluoride occurs naturally in the water at low levels between 0.10 - 0.19 mg per litre.